Live Baji Privacy Policy – How Your Information Is Protected

Live Baji only collects information that is genuinely needed to serve you properly. The different types of information collected are described below:

Information provided at registration:

• Full name (as per national ID)
• Mobile number (linked to bKash/Nagad)
• Date of birth (for age verification)
• Email address
• Password (stored in encrypted form)

Information provided during KYC verification:

• Photo of National ID or Passport
• Selfie (Holding ID Card)
• Proof of address (in certain cases)

Information collected automatically during use:

• IP address and device type
• Browser or App Version
• Login time and location (for fraud prevention)
• Game & Betting History
• Transaction records

Live Baji collects information for specific reasons. No data is collected without a clear purpose.

Live Baji uses your information for the following purposes:

• Account management: For logging in, verifying security, and updating account details.
• Payment processing: To process deposits and withdrawals through the correct payment methods.
• Customer Support: To resolve your questions or issues and to assist you accurately by referencing your previous transactions or game history.
• Fraud & Risk Management: To detect activities such as multiple accounts, bonus abuse, and money laundering.
• Notifications: To send important account updates, bonus offers, or security alerts.
• Service Improvement: Live Baji continuously improves its service by analysing which games are most popular and which features users find difficult to use.

Live Baji does not sell or share your data with advertisers or unrelated third parties. However, limited information may be shared in specific circumstances in order to provide our services:

• Payment Provider: Information required to process transactions (name, number, amount) is shared with bKash, Nagad, and Rocket. Each of these providers has its own privacy policy.
• Game providers: Only the data required to run games (session ID, bet amount) is shared with game providers such as Evolution Gaming and Pragmatic Play. No personal identification information is disclosed.
• Legal Authorities: We may be required by law to provide information in response to a court order or a legitimate request from a government authority. In such cases, we will make every effort to notify you in advance where possible.
• Security Partners: Specialist services are used for fraud detection and cyber security. These services can only access data for security purposes and operate under Live Baji's privacy agreement.

Live Baji uses cookies and similar technologies to keep the website and app running smoothly and to improve your experience.

Cookies we use:

• Essential cookies: These cookies are required to keep the website running and maintain your login session. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference and layout settings. You can turn these off, but some features may not work as well.
• Analytics Cookies: We analyse overall usage patterns — such as which pages are most visited and where issues occur — to improve our services.

Live Baji uses industry-leading technology to protect your data — security that goes beyond words and is enforced in practice.

• 256-Bit SSL Encryption: All data travelling from your browser or app to our servers is encrypted — the same method used by banks.
• Password Hashing: Your password is never stored in plain text. It is kept through a one-way hashing process, meaning even our own staff cannot view your password.
• Firewall & DDoS Protection: Multiple layers of protection are active at all times to defend against cyber attacks.
• Regular security audits: Independent third-party cybersecurity experts regularly audit and test Live Baji's systems.
• Restricted staff access: Only employees who need your data to perform their job are permitted to access it.
• Data Backup: All data is regularly stored in encrypted backups to prevent loss in the event of a technical issue.

Live Baji believes you should have full control over your own data. Your rights are outlined below:

To exercise your rights, email support@livebaji.my or submit a request via live chat. Live Baji is obligated to respond within 30 days.

Live Baji strictly refrains from providing services to anyone under the age of 18. Our policy on this is unambiguous.

• Date of birth is verified at the time of registration.
• Age documents are verified as part of the KYC process.
• If a member is found to be underage, their account is immediately closed and all stored data is deleted.

Live Baji does not knowingly collect or store personal information from minors. Should this occur inadvertently and come to our attention, that information will be deleted immediately.

The Live Baji platform integrates certain third-party services — such as Evolution Gaming's live casino and Pragmatic Play's slots. These providers maintain their own privacy policies.

Some session-related data is exchanged with the game provider while you play. However, your name, mobile number, and financial details are never shared with them.

Payment gateways (bKash, Nagad, Rocket) are fully independent entities. Their own privacy policies apply when transactions are processed through them. We only send them the minimum information necessary to complete a transaction.

Live Baji may update this Privacy Policy as needed. Any changes will be reflected by a new date at the top of the page, and members will be notified of significant updates via email or in-app notification.

Continued use of Live Baji after any changes to this policy will be considered acceptance of the updated terms.

For any privacy-related questions or complaints:

• Email: support@livebaji.my
• Live Chat: Available via website or app
• Support Hours: 24 hours a day, 7 days a week

Last Updated: January 2026 · Version 3.2